Monsoon offer messages

Monsoon offer message templates for restaurants and cloud kitchens: rainy-day pakora and chai combos, free delivery, delay notices and menu launches.

Each template has an English and a Hindi version. Tap Copy, paste into WhatsApp, replace the words in square brackets.

A monsoon offer message is sent by snack cafes, chai stalls with delivery, cloud kitchens and family restaurants between June and September, on the afternoons when it is actually raining. Nobody wants to step out, the craving for something hot and fried shows up by 4 pm, and the first kitchen to message with pakoras and chai gets the order. The one thing that makes these messages work is sending them when the rain is on in the customer's area, with an item that fits the weather and an honest delivery time. A monsoon offer sent on a dry Tuesday is just another discount.

Keep the message under 300 characters with one weather-fit item, its price, the delivery area and the current delivery time. Send it between 3:30 and 5:30 pm on rainy days and not more than twice a week, even if it rains every day. Delays are part of the season, so the same list needs a plain delay notice template that goes out before customers start calling; see how to promise and keep delivery ETAs. Every promotional message gets the opt-out line, and delay notices go only to customers with an active order.

Rainy afternoon pakora and chai combo

Hi [Name], it is pouring in [Area] and [Restaurant] has the kitchen going. Mixed pakora plate with two cutting chai for [Amount], delivered hot in about 30 minutes. We pack in foil boxes so the pakoras stay crisp. Order here: [Link]. Reply STOP to opt out.
नमस्ते [Name], [Area] में बारिश हो रही है और [Restaurant] की kitchen चालू है। Mixed pakora plate और दो cutting chai सिर्फ [Amount] में, करीब 30 मिनट में गरम delivery। Foil box में pack करते हैं ताकि pakora crisp रहें। यहाँ order करें: [Link]। ये messages बंद करने के लिए STOP लिखें।

Hot soup and khichdi comfort meal

Hi [Name], rainy day dinner sorted. [Restaurant] has dal khichdi with ghee, papad and pickle for [Amount], and tomato soup with garlic bread for [Amount]. Both travel well in the rain. Ordering now gets you a 7 to 7:45 pm delivery: [Link]. Reply STOP to opt out.
नमस्ते [Name], बारिश वाली रात का dinner तैयार है। [Restaurant] में घी वाली dal khichdi, papad और अचार [Amount] में, और tomato soup के साथ garlic bread [Amount] में। दोनों बारिश में भी अच्छे पहुँचते हैं। अभी order करने पर 7 से 7:45 के बीच delivery: [Link]। ये messages बंद करने के लिए STOP लिखें।

Free delivery on rainy days above a minimum

Hi [Name], for the rest of this week, [Restaurant] delivers free in [Area] on any order above [Amount] when it is raining. The delivery charge drops off at checkout on its own. Current delivery time is about 40 minutes. Order here: [Link]. Reply STOP to opt out.
नमस्ते [Name], इस हफ्ते बारिश के दिनों में [Restaurant] [Area] में [Amount] से ऊपर के हर order पर free delivery दे रहा है। Checkout पर delivery charge अपने आप हट जाएगा। अभी delivery में करीब 40 मिनट लग रहे हैं। यहाँ order करें: [Link]। ये messages बंद करने के लिए STOP लिखें।

Delivery running late because of heavy rain (active orders only)

Hi [Name], heavy rain in [Area] has slowed our riders. Your order [Order ID] from [Restaurant] is ready and will reach you in about [Time], around 20 minutes later than promised. We are sorry for the wait. The food is packed hot and sealed. Reply here if you would rather pick it up.
नमस्ते [Name], [Area] में तेज़ बारिश की वजह से हमारे riders धीरे चल रहे हैं। [Restaurant] से आपका order [Order ID] तैयार है और करीब [Time] में पहुँचेगा, बताए समय से लगभग 20 मिनट देर से। इंतज़ार के लिए माफ़ी चाहते हैं। खाना गरम और seal करके pack है। अगर आप खुद लेना चाहें तो यहीं reply करें।

Delivery paused in a waterlogged area, pickup still open

Hi [Name], roads in [Area] are waterlogged, so [Restaurant] has paused delivery there until [Time]. The kitchen is open and self-pickup is on; order online, choose pickup, and we will have it ready in 20 minutes. We will message when delivery resumes. Order for pickup here: [Link].
नमस्ते [Name], [Area] की सड़कों पर पानी भर गया है, इसलिए [Restaurant] ने वहाँ [Time] तक delivery रोक दी है। Kitchen खुली है और self-pickup चालू है; online order करें, pickup चुनें, और 20 मिनट में तैयार मिलेगा। Delivery शुरू होते ही message करेंगे। Pickup के लिए यहाँ order करें: [Link]।

Monsoon menu launch (season start)

Hi [Name], the monsoon menu is on at [Restaurant] from today. Bhutta chaat, corn and cheese pakora, Manchow soup and masala chai by the kettle, all between [Amount] and [Amount]. Available every day from 3 pm till closing through September. See the full list here: [Link]. Reply STOP to opt out.
नमस्ते [Name], [Restaurant] में आज से monsoon menu शुरू। Bhutta chaat, corn cheese pakora, Manchow soup और kettle वाली masala chai, सब [Amount] से [Amount] के बीच। September तक रोज़ शाम 3 बजे से बंद होने तक मिलेगा। पूरी list यहाँ देखें: [Link]। ये messages बंद करने के लिए STOP लिखें।

Weekend monsoon brunch for dine-in

Hi [Name], this Sunday [Restaurant] is doing a monsoon brunch from 11 am to 3 pm: unlimited pakoras, two chai refills and one main for [Amount] per person. Window-side tables go first, so book here: [Link]. Reply STOP to opt out.
नमस्ते [Name], इस Sunday [Restaurant] में सुबह 11 से दोपहर 3 बजे तक monsoon brunch: unlimited pakora, दो बार chai refill और एक main, सिर्फ [Amount] per person। खिड़की वाली tables पहले भर जाती हैं, इसलिए यहाँ book करें: [Link]। ये messages बंद करने के लिए STOP लिखें।

Two-hour rainy evening offer

Hi [Name], it just started raining in [Area]. For the next two hours, [Restaurant] is giving a free masala chai with every order above [Amount]. Valid till [Time] tonight, added automatically at checkout. Order here: [Link]. Reply STOP to opt out.
नमस्ते [Name], [Area] में अभी-अभी बारिश शुरू हुई है। अगले दो घंटे तक [Restaurant] [Amount] से ऊपर के हर order के साथ एक masala chai free दे रहा है। आज रात [Time] तक valid, checkout पर अपने आप जुड़ जाएगी। यहाँ order करें: [Link]। ये messages बंद करने के लिए STOP लिखें।

Order confirmation with rain-proof packing note

Hi [Name], order [Order ID] from [Restaurant] is confirmed, amount [Amount]. It is raining in your area, so we are packing everything in sealed containers inside a covered bag. Expected delivery is [Time]. If the rider cannot find the building in the rain, he will call the number on this order.
नमस्ते [Name], [Restaurant] से आपका order [Order ID] confirm है, amount [Amount]। आपके इलाके में बारिश हो रही है, इसलिए हम सब कुछ seal वाले containers में, ढके हुए bag के अंदर pack कर रहे हैं। Delivery का अनुमान [Time] है। अगर बारिश में rider को building नहीं मिली, तो वो इसी order वाले number पर call करेगा।

Thank you after a rainy-day order

Hi [Name], thanks for ordering from [Restaurant] in the rain today. If anything reached you cold or soggy, reply here and we will make it right. If it was good, a quick rating helps us a lot: [Link]. Stay dry.
नमस्ते [Name], आज बारिश में [Restaurant] से order करने के लिए शुक्रिया। अगर कुछ ठंडा या गीला पहुँचा हो, तो यहीं reply करें, हम ठीक कर देंगे। अगर अच्छा लगा, तो एक छोटी सी rating हमारी बहुत मदद करेगी: [Link]। बारिश से बचकर रहिए।

Tips for sending these on WhatsApp

  • Watch the sky, not the calendar. Keep the message ready in your campaign tool and send it the moment it starts raining in the areas you deliver to. If your city gets rain in one half and sun in the other, send by delivery zone.
  • Quote the real delivery time. If riders are taking 45 minutes, say 45 minutes. A monsoon customer forgives a slow delivery that was announced and remembers a fast one that was promised and missed.
  • Use a free-delivery threshold instead of a flat discount. It lifts the order size on days when riders are slow anyway; see what minimum order to set.
  • Keep the delay and pause notices on hand and send them before the calls start. On Tezzu, per-zone delivery settings let you pause one waterlogged zone and leave pickup on without touching the rest of the menu.
  • Pick two or three items for the whole season and repeat them. Pakora, chai, soup and khichdi sell themselves in the rain; the monsoon menu and rainy-day promotions post covers how to price them.

Frequently asked questions

When should I send a monsoon offer message?

On rainy afternoons between 3:30 and 5:30 pm, when the craving for a hot snack is strongest and dinner is not decided yet. Send only when it is actually raining in the delivery area, and no more than twice a week to the same customer even in peak monsoon. A season-launch message at the start of June and a weekend brunch message on Friday are the two exceptions to the rain rule.

What food sells best in a monsoon offer?

Fried snacks and hot drinks lead: pakoras, bhutta, samosa, cutting chai and masala chai. Soups, khichdi and dal-rice work for dinner because they travel well and still taste right after a slow delivery. Avoid anything that goes soggy in a closed box, such as crisp dosa or thin-crust pizza, unless you have packaging that handles steam.

How do I handle delivery delays during heavy rain?

Message every customer with an active order before they message you. State the new time, say the food is packed and sealed, and offer pickup as an option. If an area is waterlogged, pause delivery for that zone and keep pickup on rather than cancelling orders. A delay that is announced early rarely turns into a complaint; a silent delay almost always does.

Send these to every customer automatically

On Tezzu, order confirmations and status updates go out on their own, and offers go to your whole list from a campaign wallet. ₹10 per order, no commission, 7-day free trial.

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