QR ordering is a dine-in setup where a customer scans a QR code on the table, sees the menu on their phone, places the order and usually pays, without a waiter writing anything down. The order reaches the kitchen as a KOT tagged with the table number. It is one step beyond a QR menu, which only shows the menu and still needs a waiter to take the order.
Why it matters
Orders stop being misheard or mis-punched, the kitchen gets them the moment the customer decides, and a rush hour needs fewer people on the floor. When the QR opens a WhatsApp chat, every dine-in guest also leaves a phone number you can message later, which a paper order never gives you. It fits cafes, food courts, quick-service outlets and casual dining; a fine-dining room where guests expect table service may keep waiters for ordering and use the QR for payment only. How QR table ordering works goes through the customer flow step by step.
Example
A 20-table cafe runs two waiters at ₹15,000 a month each. At lunch, a waiter spends about three minutes per table taking the order and walking it to the counter. With QR ordering the order prints on the KOT printer directly and the waiter only runs food, so one waiter covers the lunch shift and the second works evenings, which saves roughly one shift a day, or the cafe keeps both and turns tables faster. If 15 guests a day order through WhatsApp, that is about 450 new contacts a month for a weekday offer. Setup is cheap: a printed QR per table and a menu that is already online. Dine-in with Tezzu shows the table and KOT setup.
Tezzu supports dine-in with QR tables, table numbers on each order, a served status and KOT printing on a thermal printer.