A per-order fee is a fixed rupee amount a restaurant pays its ordering platform for every order processed, whatever the order value. It is the main alternative to percentage commission among direct ordering platforms in India and usually sits alongside a monthly subscription. The customer does not see it; it is a cost on your side, like packaging.
Why it matters
Because the fee is fixed, its share of the order falls as the ticket rises. A ₹10 fee is about 7 percent of a ₹150 chai-and-snack order and under 2 percent of a ₹600 family dinner. That makes the model cheap for restaurants with a decent average order and worth checking carefully if you sell many small orders. Also read the fine print: does the fee apply to cash on delivery, dine-in and cancelled orders, and is there a cap on orders per month? Subscription, per-order and commission pricing compared sets the models side by side.
Example
A cloud kitchen in Indore does 900 orders a month at an average of ₹350. On a per-order model at ₹10, the platform cost is ₹9,000 plus a subscription of, say, ₹1,999, so about ₹11,000. On a delivery app at 22 percent commission, the same orders cost ₹77 each, or ₹69,300. Even at 300 orders a month the gap holds: ₹3,000 plus ₹1,999 against ₹23,100. The per-order model only loses when volume is so low that the subscription dominates, which is why most platforms offer a trial to test real numbers. For a longer breakdown see what each fee really costs.
Tezzu charges a flat ₹10 per order on every plan, with unlimited orders and no commission.