Term

Hyperlocal delivery

Hyperlocal delivery means delivering from one kitchen to customers within a few kilometres, within about an hour of the order.

Hyperlocal delivery means delivering from one kitchen or store to customers within a small radius, typically 3 to 7 km, within an hour or so of the order. Food delivery in Indian cities is almost entirely hyperlocal: the food is cooked nearby and travels a short distance on a two-wheeler. It is the opposite of intercity shipping, where packaged food goes by courier and arrives in one to five days.

Why it matters

The word decides your whole delivery model. Your radius sets which customers you can reach, your zones and charges follow from it, and your delivery times are only as good as the distance you agree to cover. It also forces a choice: your own riders on salary, on-demand delivery partners paid per trip, or the delivery apps' riders along with their commission. In-house vs third-party riders compares the first two in detail.

Example

A cafe in Jaipur delivers within 5 km. A salaried rider at ₹14,000 a month does about 25 deliveries a day, or 650 a month, which works out to roughly ₹22 per trip plus around ₹8 in fuel, so ₹30. An on-demand partner charges ₹40 to ₹70 per trip depending on distance, say ₹50 on average. At 650 deliveries the salaried rider costs ₹19,500 against ₹32,500 for the partner. Below roughly 330 deliveries a month, though, the partner is cheaper because you only pay when there is an order. Most small kitchens start on partners and hire a rider once volume is steady; the delivery partner options compared lists what to check in each.

On Tezzu you set delivery zones with distance-based charges and take the order on WhatsApp; the trip itself is made by your own rider or a partner you choose.