A delivery zone is a defined area around your kitchen within which you accept delivery orders, with its own delivery charge and, often, its own minimum order and promised delivery time. Zones are set by distance from the kitchen (0 to 3 km, 3 to 6 km), by a list of pincodes, or by drawing a boundary on a map. Any address outside your outermost zone is simply not serviceable, and the customer is told so before they order.
Why it matters
Delivery cost rises with distance and food quality falls, so a single flat charge for every address is wrong for almost everyone. Zones let you charge nearby customers less, cover the real rider cost for far ones, refuse orders that would lose money, and promise delivery times you can actually keep. They also tell a customer up front what delivery will cost, which removes the most common reason for dropping an order at checkout. How to set delivery zones and charges by distance covers the setup decisions.
Example
A biryani kitchen in Pune sets three zones: 0 to 3 km at ₹20, 3 to 6 km at ₹45, and 6 to 9 km at ₹70, with nothing beyond 9 km. A ₹300 order from 8 km away carries a ₹70 charge, which covers a rider trip costing about ₹60. With a flat ₹20 charge the same order would lose ₹40 on delivery alone. Meanwhile the ₹20 zone keeps the kitchen competitive on the short trips that make up most of its volume.
On Tezzu you set delivery zones with distance-based charges and a free-delivery threshold per zone; the delivery zones guide walks through the settings.