WhatsApp Commerce

How Your Tezzu Storefront Works: Store Page + WhatsApp Number

TT
Tezzu Team
||6 min read

Two Channels, One Business

When you sign up on Tezzu, you get two powerful channels to accept orders:

  1. Your Store Page — A beautiful online storefront at tezzu.in/store/your-name where customers browse your menu and order
  2. Your WhatsApp Number — Customers message your own WhatsApp number to place orders via chat

Both channels feed into the same dashboard. You manage everything from one place.

How Your Store Page Works

Your Brand, Your URL

Your store page is at a clean URL like tezzu.in/store/pizza-paradise. You choose your own keyword when you register. It's your brand's online home — complete with your logo, banner, business details, and full menu.

Customers Browse and Order

Visitors see your complete menu organized by categories. They add items to cart, enter their delivery address, verify via OTP, and place the order. The entire experience is optimized for mobile phones — because that's how most Indians browse.

Share It Everywhere

Your store link works anywhere a URL works: WhatsApp Status, Instagram bio, Google Business Profile, printed QR codes on packaging and bills. Every share brings potential customers directly to your store.

How WhatsApp Ordering Works

Your Own Number

Customers message your business WhatsApp number directly. No shared lines, no middleman. They message you, they talk to you, they order from you.

The Ordering Flow

  1. Customer sends "Hi" or "I want to order" to your WhatsApp
  2. They see your menu and select items
  3. They share delivery address and confirm
  4. Order appears on your dashboard

How Both Channels Work Together

The magic is that both channels are connected:

  • Same menu — Update once, reflects everywhere
  • Same dashboard — All orders appear in one place
  • Same delivery zones — Configured once, applies to both
  • Customer gets WhatsApp updates — Regardless of where they ordered

Which Channel Do Customers Prefer?

It depends on the customer:

  • Store page is preferred by customers who want to visually browse your full menu before deciding what to order
  • WhatsApp is preferred by repeat customers who already know what they want and find chat faster

Many merchants find that new customers discover them through the store page (shared on social media), and then become repeat customers who order via WhatsApp. Both channels grow your business.

Getting Started

When you register on Tezzu, both channels are set up automatically. Add your menu, configure delivery zones, and you're live. Your store page is ready to share, and your WhatsApp number is ready to accept orders.

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